Returns & Exchanges

At Woven Labels, we stand behind the quality of our custom branding products and offer a seamless return process for any manufacturing defects or shipping errors. Please note that personalized items are eligible for exchange only if they do not meet the specifications of your approved digital proof.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Documentation Review

  Submit high-resolution photos of the labels or tags showing the discrepancy against your original design file for our quality assurance team to review.

• 3.
  Return Authorization

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label to send the items back to our facility.

• 4.
  Replacement or Refund

  After we receive and inspect the returned goods, we will initiate a priority reproduction of your order or issue a full refund to your original payment method.